Problem: Employees of Cyber Savvy Technologies work with high-level sensitive customer information and need to ensure its employees are being proactive about minimizing the possible threats of hackers to company information from any cyber threats. 

Solution: The e-learning course will allow all employees, current and future who use computers and other digital devices in the workplace to receive cyber security training to protect themselves and the company from cyber threats from internal or external means.

Tools Used: Storyline 360, Adobe Illustrator, Premier Pro, WellSaid Labs

Highlights: There are different layers with real-life scenarios, knowledge checks, assessments, and embedded videos.

Problem: Home cooks are tired of using store-bought pasta for dinner.

Solution: Individuals who enjoy cooking at home and will learn how to make fresh pasta to elevate their meals and create unique dishes. 

Tools Used: Camtasia, personal voice over

HIghlights: This video highlights step-by-step videos and on-screen captions to enhance understanding of making homemade pasta.

Problem: Residents are not able to understand the city water reports they receive.

Solution: This Vyond shows how city officials intend to modify numerous reports that they send residents to make them more understanding and informative as part of a city government initiative to improve information design.

Tools Used: Vyond, Text-to-Speech

Highlights: This video highlights two characters discussing the problem with examples of water quality reports. 

Problem: Employees of Cyber Savvy Technologies work with high-level sensitive customer information and need to ensure its employees are being proactive about minimizing the possible threats of hackers to company information from any cyber threats. 

Solution: The e-learning course will allow all employees, current and future who use computers and other digital devices in the workplace to receive cyber security training to protect themselves and the company from cyber threats from internal or external means.

Tools Used: Storyline 360, Adobe Illustrator, Premier Pro, WellSaid Labs

Highlights: There are different layers with real-life scenarios, knowledge checks, assessments, and embedded videos.

Problem: Employees in the company have email etiquette issues that frequently result in sending emails with vague subject lines, incomplete sentences, and unclear messages. As a result, the clients receive emails that lack crucial information which leads to miscommunication jeopardizing the client relationship and potentially resulting in financial losses and damage to the company's reputation.

Solution: This email etiquette e-Learning course will help employees who struggle with email communication. The learner will address the issues of vague subject lines, incomplete sentences, and unclear messages, and focus on providing solutions to improve these areas.

Tools Used: Rise 360 and Canva

Highlights: The learner will have interactive elements on the page, knowledge checks, a whiteboard animation video, and an assessment.

Problem: Customer Service Reps (CRS) need to be equipped with the skills and knowledge required to provide exceptional customer service in the remote work setting.

Solution: This training will help CSRs apply the strategies and techniques in a professional remote work environment.

Tools Used: PowerPoint, Word, Adobe Acrobat, Canva

Highlights: This PowerPoint presentation has animation and 2 activities for the participants to engage with the presentation. This presentation can be used digital or virtual.